In today’s utility landscape, modernizing substations isn’t just about new switchgear, relay panels, or SCADA systems; it’s about managing complexity.

Case Study: SMART Material Control™ for Critical Substation Modernization

Modernizing the Grid Through Precision in Material Control

In today’s utility landscape, modernizing substations isn’t just about new switchgear, relay panels, or SCADA systems; it’s about managing complexity. Capital project success now depends as much on Material Management discipline as it does on engineering excellence. That’s exactly where OnTraxSys’s SMART Material Control™ made the difference.

When a major utility embarked on a large-scale grid resiliency and substation modernization program, the company faced the same challenge most capital projects struggle with: materials. Thousands of line items. Hundreds of suppliers. Tight outage windows. And no room for mistakes.

OnTraxSys was brought in to implement its SMART Material Control™ framework; a structured, field-proven model for bringing order, traceability, and accountability to even the most complex Material Control environments. The goal wasn’t just to track inventory. It was to align every switchgear, relay, and transformer movement with project milestones, schedules, and commissioning windows.

Our Role in the Project

OnTraxSys supported the customer’s grid modernization initiative by embedding our SMART Material Control™ process directly into the construction workflow across seven critical substations. Each site represented a high-value investment in reliability, load capacity, and grid stability.

Our mission: streamline the movement of materials from procurement through commissioning while minimizing loss, delay, and misallocation. We oversaw the end-to-end material chain, managing components like switchgear, relay panels, transformers, grounding systems, and SCADA interface kits; each requiring different levels of QA/QC, secure storage, and handling.

With our Material Management model, we didn’t just receive and release items; we validated, staged, kitted, and tracked them using SMART Material Control™ protocols designed to ensure nothing left the yard without purpose or documentation.

Execution Strategy: Bringing SMART Material Control™ to Life

Implementing SMART Material Control™ isn’t a passive process. It’s hands-on, data-driven, and proactive by design. For this project, we built a customized control plan centered around three principles: visibility, accountability, and timing.

1. Precision QA/QC and Reconciliation
Our team conducted detailed inspections and reconciliations for over 1,200 critical assets across seven substations. These weren’t commodity materials; they were high-cost, long-lead components essential to commissioning success. By applying SMART Material Control™ tracking and daily reconciliation, we maintained over 99.1% BOM alignment accuracy, ensuring total confidence in the material ledger.

2. Project-Specific Kitting and Staging
Using the SMART Material Control™ framework, we developed material kitting plans that aligned directly with commissioning phases and outage schedules. This phase-based approach reduced search time at the field level by more than 20%, improving contractor productivity and readiness. Every kit was packaged, labeled, and delivered for a specific milestone; nothing random, nothing lost in translation.

3. Surplus Recovery and Reintegration
Many capital projects leak money through unmanaged surplus. We flipped that script. Through controlled issuance and return-to-stock processes, we recovered, inspected, and reintegrated over $1.2 million worth of usable material from prior jobsites. This surplus became verified, trackable inventory; an immediate cost avoidance win and proof of sustainable Material Management discipline in action.

4. Delivery Control and Just-in-Time Execution
Material congestion is a silent killer on capital projects. We implemented just-in-time (JIT) delivery to each substation, ensuring materials arrived when crews were ready; not weeks early to sit in weather-exposed laydown areas. Every shipment was verified, every load documented, and every delivery linked to a specific task, drastically reducing site clutter and safety risk.

Integration with Capital Project Management

Where most material systems operate in isolation, SMART Material Control™ was integrated directly into the utility’s Capital Project Management framework.

That integration allowed project controls, procurement, and construction management teams to work from the same source of truth. Real-time material visibility supported better decision-making; whether validating readiness for energization, tracking long-lead items, or managing close-out documentation.

By fusing Material Management data into the broader capital program, OnTraxSys enabled financial and operational alignment that’s rare in the industry. The project wasn’t just about counting parts; it was about controlling capital.

Performance Metrics That Matter

Unlike theoretical management systems, SMART Material Control™ is measured in hard numbers, not buzzwords. Here’s what our approach delivered across the seven substation modernization sites:

  • $1.2M in cost avoidance through surplus recovery and material reintegration
  • Greater than 99.1% BOM alignment accuracy maintained through daily reconciliation
  • 20% reduction in field search and handling time via phase-based kitting
  • 10% reduction in late or misrouted deliveries, lowering outage window risk
  • 100% traceability for every serialized component from dock to install
  • Zero schedule delays tied to material unavailability

In an environment where every outage hour has a dollar value, those metrics translate directly to margin protection and performance reliability.

Cultural Fit: Veteran-Led Accountability

A big reason SMART Material Control™ works is the people behind it. OnTraxSys is a veteran-owned company, and we bring that mindset; discipline, clarity, accountability; to every yard, laydown, and substation.

Our teams operate like field logistics units: every movement tracked, every deviation logged, every corrective action immediate. That’s how we maintain the integrity of Material Control under pressure. It’s not theoretical; it’s operational. And it’s repeatable across multiple utility environments.

The Customer’s Challenge, Solved

Before OnTraxSys deployed its system, the customer’s substation modernization program was burdened by fragmented logistics, inconsistent data, and time-consuming reconciliations. Crews often wasted hours searching for materials, replacements were ordered unnecessarily, and surplus was left idle in storage yards.

By deploying SMART Material Control™, the customer achieved clarity and command over its entire Material Management process.

They moved from reactive expediting to proactive control; achieving on-time commissioning, validated cost savings, and transparent audit trails that strengthened regulatory and financial reporting.

Operational and Financial Outcomes

When we look beyond the metrics, the value of SMART Material Control™ lies in its cumulative effect on Capital Project Management:

  • Predictable execution: crews work from confirmed kitted packages that match each construction phase
  • Improved field productivity: fewer stoppages, less rework, faster turnarounds
  • Tighter cost control: verified chain-of-custody eliminates loss, theft, and unnecessary reorder risk
  • Smoother commissioning: verified materials align directly with testing and energization schedules
  • Auditable transparency: daily reconciliation reports and chain-of-custody documentation that withstand compliance scrutiny

Ultimately, this system transformed how the utility executed high-risk substation upgrades; from a reactive material scramble to a synchronized, data-backed operational rhythm.

The SMART Material Control™ Advantage

The “SMART” in SMART Material Control™ isn’t marketing; it’s an operating discipline:

  • S – Staged by Phase: Materials are organized and deployed in alignment with project milestones.
  • M – Mobile-Scanned: Every movement is digitally logged, tracked, and verifiable.
  • A – Accountable: Each transaction has a responsible party and auditable record.
  • R – Reconciled: BOMs and field inventories are matched daily for accuracy.
  • T – Transparent: Project teams have real-time visibility from PO to installation.

That’s how OnTraxSys ensures that Material Control and Material Management become value generators, not cost centers, inside major Capital Project Management programs.

Beyond Substations: A Scalable Model for Capital Projects

While this case focused on substation modernization, the SMART Material Control™ framework scales easily across generation sites, transmission programs, and large industrial EPC projects. Whether it’s a 345 kV expansion, battery energy storage site, or a gas peaker plant, the principles remain constant: track it, verify it, and control it.

Each deployment reinforces the same truth; capital performance begins with material control. Every delay, claim, or cost overrun can usually be traced back to something that wasn’t staged, scanned, or reconciled when it should have been. SMART Material Control™ closes that loop before it opens.

A Proven Return on Control

In complex Capital Project Management, uncertainty is expensive. OnTraxSys reduces that uncertainty by applying a disciplined approach to Material Management; turning chaos into data, and data into decisions.

Across this project, we didn’t just deliver materials; we delivered control, predictability, and savings that scaled beyond the job itself. The lessons learned here have already informed the customer’s future capital programs, setting a new internal benchmark for material accountability.

Conclusion: The 1% That Protects the 99%

In high-stakes grid modernization, the smallest percentage of spend; materials oversight; can determine 100% of the outcome. That’s why SMART Material Control™ has become the defining standard for utilities that value control as much as construction.

With validated savings, measurable productivity gains, and unmatched transparency, OnTraxSys continues to set the benchmark for Material Management, Material Control, and Capital Project Management excellence across the power sector.

Schedule a SMART Material Control™ Consultation

Ready to see how OnTraxSys can bring the same level of precision and control to your next capital project?
Let’s talk.

Schedule a SMART Material Control™ consultation and discover how a structured, transparent, and accountable approach can reduce cost, risk, and chaos; while improving performance where it matters most.

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When a transformer fails, it’s obvious. When a substation goes offline, everyone knows. But when your workforce starts to crack under the pressure—missed timelines, bloated budgets, constant turnover—it’s easy to overlook.

Until it’s too late.

Utilities leaders are pouring capital into infrastructure renewal at record levels. But many are discovering that the real constraint isn’t materials, permits, or even technology. It’s people. More specifically: the right people, at the right time, in the right roles.

Utilities industry hiring has become the quiet bottleneck behind many delayed or underperforming transmission, distribution, and energy projects. And with urbanization accelerating demand, automation raising the technical bar, and customers expecting e-commerce-level responsiveness, the cracks are widening.

The solution isn’t hiring more. It’s hiring smarter. And it starts by rethinking the entire workforce strategy.

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And yet, one credential often overlooked in vendor selection happens to deliver both: SDVOSB certification.

Too many see it as a compliance checkbox.

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That’s the edge ONTRAXSYS brings to the table.

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What keeps projects alive or kills them isn’t always strategy or funding—it’s execution. And the biggest variable in execution? The people doing the work.

But here’s the problem: most utilities are still staffing for projects like it’s the 1990s—loading up the payroll upfront, guessing at demand, and hoping things don’t change midstream.

They always do.

That’s why more utilities are moving toward a smarter model: a pay-as-you-go workforce. It’s fast. It’s flexible. And when done right, it can save millions in wasted labor, delays, and missed opportunities.

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The collapse rarely starts with one big mistake.

It begins in the small cracks between teams. The procurement group doesn’t have updated specs. Operations didn’t get the schedule change. The tech lead is troubleshooting a delay no one told them about. And the project manager? They’re just trying to keep it all from unraveling.

Mega projects don’t fail because people aren’t working hard. They fail because they aren’t working together.

The real threat to large-scale infrastructure isn’t poor planning or lack of funding. It’s misalignment—the silent killer of budgets and timelines. And in a utilities environment where expectations are rising and complexity is compounding, that threat grows by the day.

If you want to deliver infrastructure that performs under pressure, you need more than qualified talent. You need integrated teams—admin, operations, and tech professionals working in sync toward a shared outcome.

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And that plan lives or dies by the people executing it.

Ask anyone who’s led a major infrastructure or utilities project and they’ll tell you: it’s not the big stuff that breaks the timeline. It’s not always a regulatory snag or a blown budget line. More often, it’s the quiet chaos that creeps in from a workforce stretched too thin, overcommitted, or unprepared for what comes next.

It’s the materials coordinator that didn’t show up on day one.
The estimator who bailed midstream.
The project scheduler who got reassigned because your contractor overpromised elsewhere.

In the world of large-scale infrastructure, a scalable workforce isn’t a luxury. It’s mission-critical.

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